3.3. Windows

Making Bugzilla work on Windows is not more difficult than making it work on Linux. However, fewer developers use Windows to test Bugzilla and so we would still recommend using Linux for large sites to get better support.

3.3.1. Perl

You have two main choices to install Perl on Windows: ActivePerl and Strawberry Perl.

The ActivePerl Windows Installer can be downloaded from the ActiveState website. Perl will be installed by default into C:\Perl. It is not recommended to install Perl into a directory containing a space, such as C:\Program Files. Once the install has completed, log out and log in again to pick up the changes to the PATH environment variable.

The Strawberry Perl Windows Installer can be downloaded from the Strawberry Perl website. Perl will be installed by default into C:\Strawberry.

One big advantage of Strawberry Perl over ActivePerl is that with Strawberry Perl, you can use the usual tools available on other OSes to install missing Perl modules directly from CPAN, whereas ActivePerl requires you to use its own ppm tool to download pre-compiled Perl modules from ActiveState. The modules in the ActivePerl repository may be a bit older than those on CPAN.

3.3.2. Bugzilla

The best way to get Bugzilla is to check it out from git. Download and install git from the git website, and then run:

git clone --branch release-X.X-stable https://github.com/bugzilla/bugzilla C:\bugzilla

where “X.X” is the 2-digit version number of the stable release of Bugzilla that you want (e.g. 5.0).

The rest of this documentation assumes you have installed Bugzilla into C:\bugzilla. Adjust paths appropriately if not.

If it’s not possible to use git (e.g. because your Bugzilla machine has no internet access), you can download a tarball of Bugzilla and copy it across. Bugzilla comes as a ‘tarball’ (.tar.gz extension), which any competent Windows archiving tool should be able to open.

3.3.3. Perl Modules

Bugzilla requires a number of Perl modules to be installed. Some of them are mandatory, and some others, which enable additional features, are optional.

If you are using ActivePerl, these modules are available in the ActiveState repository, and are installed with the ppm tool. You can either use it on the command line as below, or just type ppm, and you will get a GUI. If you use a proxy server or a firewall you may have trouble running PPM. This is covered in the ActivePerl FAQ.

Install the following mandatory modules with:

ppm install <modulename>

  • CGI.pm

  • Digest-SHA

  • TimeDate

  • DateTime

  • DateTime-TimeZone

  • DBI

  • Template-Toolkit

  • Email-Sender

  • Email-MIME

  • URI

  • List-MoreUtils

  • Math-Random-ISAAC


  • Win32

  • Win32-API

  • DateTime-TimeZone-Local-Win32

The following modules enable various optional Bugzilla features; try and install them, but don’t worry too much to begin with if you can’t get them installed:

  • GD

  • Chart

  • Template-GD

  • GDTextUtil

  • GDGraph

  • MIME-tools

  • libwww-perl

  • XML-Twig

  • PatchReader

  • perl-ldap

  • Authen-SASL

  • Net-SMTP-SSL

  • RadiusPerl

  • SOAP-Lite

  • XMLRPC-Lite


  • Test-Taint

  • HTML-Parser

  • HTML-Scrubber

  • Encode

  • Encode-Detect

  • Email-Reply

  • HTML-FormatText-WithLinks

  • TheSchwartz

  • Daemon-Generic

  • mod_perl

  • Apache-SizeLimit

  • File-MimeInfo

  • IO-stringy

  • Cache-Memcached

  • File-Copy-Recursive

If you are using Strawberry Perl, you should use the install-module.pl script to install modules, which is the same script used for Linux. Some of the required modules are already installed by default. The remaining ones can be installed using the command:

perl install-module.pl <modulename>

The list of modules to install will be displayed by checksetup.pl; see below.

3.3.4. Web Server

Any web server that is capable of running CGI scripts can be made to work. We have specific instructions for the following:

3.3.5. Database Engine

Bugzilla supports MySQL, PostgreSQL, Oracle and SQLite as database servers. You only require one of these systems to make use of Bugzilla. MySQL is most commonly used, and is the only one for which Windows instructions have been tested. SQLite is good for trial installations as it requires no setup. Configure your server according to the instructions below:

3.3.6. localconfig

You should now change into the Bugzilla directory and run checksetup.pl, without any parameters:


checksetup.pl will write out a file called localconfig. This file contains the default settings for a number of Bugzilla parameters, the most important of which are the group your web server runs as, and information on how to connect to your database.

Load this file in your editor. You will need to check/change $db_driver and $db_pass, which are respectively the type of the database you are using and the password for the bugs database user you have created. $db_driver can be either mysql, Pg (PostgreSQL), Oracle or Sqlite. All values are case sensitive.

Set the value of $webservergroup to the group your web server runs as.

  • Fedora/Red Hat: apache

  • Debian/Ubuntu: www-data

  • Mac OS X: _www

  • Windows: ignore this setting; it does nothing

The other options in the localconfig file are documented by their accompanying comments. If you have a non-standard database setup, you may need to change one or more of the other $db_* parameters.


If you are using Oracle, $db_name should be set to the SID name of your database (e.g. XE if you are using Oracle XE).

3.3.7. checksetup.pl

Next, run checksetup.pl an additional time:


It reconfirms that all the modules are present, and notices the altered localconfig file, which it assumes you have edited to your satisfaction. It compiles the UI templates, connects to the database using the bugs user you created and the password you defined, and creates the bugs database and the tables therein.

After that, it asks for details of an administrator account. Bugzilla can have multiple administrators - you can create more later - but it needs one to start off with. Enter the email address of an administrator, his or her full name, and a suitable Bugzilla password.

checksetup.pl will then finish. You may rerun checksetup.pl at any time if you wish.

3.3.8. Success

Your Bugzilla should now be working. Check by running:

testserver.pl http://<your-bugzilla-server>/

If that passes, access http://<your-bugzilla-server>/ in your browser - you should see the Bugzilla front page. Of course, if you installed Bugzilla in a subdirectory, make sure that’s in the URL.

If you don’t see the main Bugzilla page, but instead see “It works!!!”, then somehow your Apache has not picked up your modifications to httpd.conf. If you are on Windows 7 or later, this could be due to a new feature called “VirtualStore”. This blog post may help to solve the problem.

If you get an “Internal Error…” message, it could be that ScriptInterpreterSource Registry-Strict is not set in your Apache configuration. Check again if it is set properly.

Next, do the Essential Post-Installation Configuration.

This documentation undoubtedly has bugs; if you find some, please file them here.